Mr. Play Casino review

Mr. Play Casino review

Mr Play is also known as “The online casino with the moustache”.

The moustache is everywhere in the casino: in the logo, in the promotions and even in the logos of the Starburst slot symbols on the homepage.

It’s not a normal moustache, but an old-fashioned full, well-trimmed dark moustache.

Fortunately, Mr Play has more to offer than just a hairy upper lip, no matter how beautiful that moustache is.

It is a White Label online casino running on software from the Aspire Global International group.

As a rule, that means the following:

  • You can choose from many casino games
  • The casino is reliable
  • The casino runs on licenses from Malta and the United Kingdom
  • There is a high welcome bonus with fairly strict conditions
  • The casino looks a bit messy
  • Payments are processed well, but take quite some time

Mr Play is a good casino, but it does have some small drawbacks.

Mr Play in a nutshell:

  • 100% bonus up to €200 + 100 free spins on first deposit
  • Software from brands including Netent, Evolution Gaming, Nextgen, Play’n GO and Microgaming
  • Malteser and UK licence
  • The helpdesk is open from 08:00 to 01:00
  • Reasonable bonus conditions

Verifying the account and setting limits

In case of withdrawals of more than 2.300 euro you always have to verify your account (this can also apply for smaller amounts). Via My Account you can easily upload all the necessary documents. Simple and fast.

Do you want to set personal deposit limits or playing limits? That’s also easy to arrange at My Account.

Mr Play games

The games on offer at Mr Play casino are excellent.

You’ll find games from only the very best game providers such as Netent, Merkur, Microgaming, Blueprint Gaming, Scientific Games, Nextgen and Play’n GO.

In total, you’ll be able to choose from over 600 of the funniest and newest slots including Blazing Star, Double Triple Chance, Gonzo’s Quest, Thunderstruck II and the fantastic Jumanji.

Unfortunately, you can’t filter by game provider, something we always find very useful. As a slots player you usually have a preference for a certain provider and such a filter saves you a lot of searching. Casino Planet has a great selection of cool games.

Limited number of progressive jackpot slots

Also noteworthy: there are not a lot of progressive jackpot slots to be found at Mr Play. No Mega Moolah, no Mega Fortune and no Hall of Gods.

Are you determined to end your day as a multimillionaire? Then Mr Play is simply not the right casino for you.

However, there are slots with smaller progressive jackpots such as Cosmic Fortune and Divine Fortune.

Wide range of online scratch cards

What Mr Play does excel in is its range of online scratch cards. You’ll find over 70 different types of online scratch cards that offer great cash prizes. Scratch away!

Live Casino with Evolution Gaming Software

The live casino games are powered by Evolution Gaming which means that all live games are of a very high standard.

You can enjoy all the popular live casino games such as Live Roulette, Live Baccarat, Live Dream Catcher and Live Blackjack 24 hours a day. And all in a live environment with razor sharp high definition images and well trained, professional dealers.

Mr Play app and mobile website

You can gamble on Mr Play from your phone without any problems. Mr Play’s mobile website works well enough and we did not encounter any particular problems.

The website is clear, well-organised and you can easily navigate through the different pages of the Mr Play mobile website.

The various casino games load well in both landscape and portrait mode and there is (thankfully) no need to download any external software.

Mr Play has chosen not to launch a separate application and there is no need to, as the mobile website allows you to play at Mr Play casino whenever and wherever you want!

What is Mr Play’s welcome bonus?

Mr Play has a very generous and exclusive welcome bonus available for new players.

On your first deposit you’ll receive a 100% bonus up to €200. That’s a great way to get in on the action. You’ll also receive 100 free spins on the Book of Dead slot.

Mr Play Bonus Conditions

Mr Play’s bonus terms are as follows:

  • There is a minimum deposit of €10
  • Bonus money must be wagered within 21 days, after that it expires
  • Bonus money must be wagered 35 times before it is released
  • Winnings from free spins must be wagered 50 times
  • Maximum win from free spins is €100
  • Bonuses are awarded automatically. If you prefer not to receive a bonus, please contact customer support
  • Maximum bet with bonus money on slots is €4 or €0,50 per payline
  • When depositing with Skrill or Neteller, the maximum bet is €2.50 per spin

Please note! Many games do not contribute or only contribute 50% to the playthrough requirements.

The wagering condition of 35 x the deposit bonus is excellent, but there are some additional conditions. These are a bit harder to find and therefore we would like to draw your attention to them here. Many of the slots only contribute 50% to the wagering conditions. And some slots don’t contribute at all. The list of slots that contribute less than 100% is extensive, so be sure to check it out before you start playing with bonus money.

Otherwise, chances are you’ll have to wager 70 times your welcome bonus.

A very positive aspect is that you are also entitled to the welcome bonus when depositing with Skrill or Neteller, although the maximum bets are lower. Also positive is the low minimum stake of 10 Euros to be eligible for the bonus.

Loyalty System

Mr Play has its own loyalty system and we like to see it. Members who gamble with real money on a regular basis deserve to receive extra bonuses.

Mr Play’s loyalty system is called the Exclusive Club, and membership in the programme is automatic upon account creation.

There are seven different levels you can reach in Mr Play’s Exclusive Club:

  • New Member
  • Bronze VIP
  • Silver VIP
  • Gold VIP
  • Platinum VIP
  • Prestige VIP

As you play on Mr Play, you automatically accumulate points that advance you to the next level.

As you reach higher levels, you will receive better bonuses such as free spins, extra bonus money or a cashback bonus. In addition to receiving extra bonuses, players will also receive increased deposit and withdrawal limits.

Mr Play’s loyalty system looks and works great. With this comprehensive programme, Mr Play shows that it values its regular customers! Playzee Casino also has great bonuses and a loyalty program for its players.

Depositing and cashing out at Mr Play

Depositing at Mr Play can be done for as little as €10.

Choose from all popular deposit methods including online banking, Neteller, Skrill, Visa and Paysafecard.

Every withdrawal is subject to a 48-hour pending period.

After that, your payout will be processed quickly and you will have your money in your account in no time.

Especially the pending period of 48 hours is, as far as we’re concerned, out of date. A maximum of one day is not too much to ask and there are of course several online casinos that pay out within one day.

Maximum payout of €7,000 per month

There is a maximum payout of $7,000 per month for non-VIP players.

It is a pity that in the general terms and conditions no exception is made for winnings on progressive jackpots. Of course we have asked Mr Play how this works. They say that in case of winning big jackpots, an exception is made to the 7k per month maximum payout. However, this is not mentioned in the terms and conditions. So beware: if you’re playing for big jackpots, don’t choose Mr Play casino.

How reliable is Mr Play?

Mr Play was founded in 2017 and operates under licences from Malta and the UK. These are both very reliable and strict casino licenses, a good sign.

It is a pity that the helpdesk is only open between 08.00 and 01.00. In case of acute problems outside of these hours, you can’t go to the live chat and you’ll have to wait.

The games you play at the casino are provided by respected parties such as Netent, Microgaming, Play’n Go and Evolution Gaming.

These games are regularly checked for fairness, randomness and independence. This way, you can be sure that the games at Mr Play meet the strict requirements of the licensing authority so you have a fair chance of beating the casino.

Pros and Cons


  • Wide range of games
  • Online casino licensed in Malta
  • Good saving system for players


  • Payout limit of €7,000 per month
  • Search/filter function could be better

Mr Play customer support

There are three ways to contact Mr Play’s support team: live chat, e-mail and telephone.

Live chat can be opened from the top of the screen and used to ask questions. It is available daily from 06:00 to 00:00. We have used live chat a few times and they answered our questions quickly and clearly.

You can also send Mr Play’s customer service team an email. You can do so at [email protected] and by clicking on ‘Contact us’ in the footer and then on ‘Contact us by e-mail’.

Mr. Play’s customer service is excellent and is nothing to complain about!

The conclusion: Mr Play is a good casino, with some points for improvement

Mr Play is a great online casino with an excellent range of games and a great welcome bonus.

You can deposit as little as 10 Euros and you have many deposit methods to choose from.

We would like to mention the rather long payout time, the somewhat limited opening hours of the helpdesk and the maximum payout of 7,000 euros per month.

At the end of the day, Mr Play’s final score is satisfactory.

  • Licenses in Malta, Denmark and the United Kingdom
  • Mobile friendly
  • Large game offer
  • Nice welcome bonus and promotions
  • Lots of live casino tables
  • Livechat is not available 24/7
  • No filter for games per software provider
  • Low payout limit: € 7,000 per month

Mr. Play Casino review Details

7 Replies to “Mr. Play Casino review”

  • Mina

    This is one of the best online casinos I have ever played! The game selection is good enough, especially if you are a fan of slots. They also have excellent deposit bonuses, so what else can one want?

  • Max

    The best online casino ever! It is remarkable because you can win often there and play at slots for free with bonus money.

  • Sissy

    If you want to be fully satisfied playing at an online casino, try Mr Play Casino! The game selection is excellent (although, yes, I think they should add more table games), the rates are great, and the support service works quickly.

  • Gary11

    The best online casino ever, the most exciting games, etc. These are only a few words expressing my feelings about Mr Play Casino.

  • Federico Fumagalli

    Slot room itself nice and gentle bartender, bad customers though

  • Marco Caporiondo

    You will win for sure, there is also a nice climate for educated people;)

  • Pasquale Capello

    You never win anything, honestly I will never go there again

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